Company Description ABOUT IQ-EQ We re a leading Investor Services group offering end-to-end services in administration accounting reporting regulatory and compliance needs of the investment sector worldwide We employ a global workforce of 5 800 people across 25 jurisdictions and have assets under administration AUA exceeding US 750 billion We work with 13 of the world s top 15 private equity firms Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts Above all what makes us different is our people Operating as trusted partners to our clients we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding We re driven by our Group purpose to power people and possibilities Responsibilities We have an exciting opportunity for a data-savvy individual to join the HR Operations team reporting into the Head of HR Global Client Delivery India To be successful in this commercially driven and pacey environment you will need to be a real self-starter proactive with a high level of resilience As HR Operations Officer you will provide HR operational and administrative support to the business and be the point of contact and SME in relation to HR administration Your key goals will be to administer contracts and letters accurately to create an awesome IQ-EQ employee experience and to support the HR team managers and employees in all People practices You will also be involved in HRIS administration entering people data in our people systems and provide general support to the HR team You are the 1 point of contact for all HR administrative and transactional related questions from employees and managers in Hyderabad Tasks Contribute to an excellent employee onboarding experience including the coordination of the current joiners onboarding programme Provide employees with employment contracts and other documents Respond to HR queries of employees and managers Ensure accurate proactive and timely recording of data in our people systems Maintain and update the local HR policies processes and procedures Joiner and leaver support including access management Manage all processes around employee benefits and provide payroll support Provide line managers employees users with HR support training where required and guidance on best HR practices Provide support on HR projects Delivery of regular ad hoc reporting and data requirements Key competencies for position and level Customer focus Interpersonal savvy Communicates effectively Pragmatic and structured Drives results Key behaviours we expect to see In addition to demonstrating our Group Values Authentic Bold and Collaborative the role holder will be expected to demonstrate the following Enthusiastic engaging and positive Can do attitude Encouraging and supportive Creative and Innovative Empathetic Excellent listener who understands the needs of others Confident and able to engender confidence Flexible in both style and approach Organised and thorough Takes ownership and follows through on commitments Qualifications Required Experience Bachelor s degree in human resources Demonstrated experience working on HR systems Strong organisational and analytical skills High level of accuracy and attention to detail Ability to be flexible and work effectively as part of a Team Ability to work to deadlines and prioritise work in a knowledgeable and logical way High level of people skills Ability to work well under pressure in a busy environment Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business sustainability is integral to our strategy and operations Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders - including our employees clients and local communities - while also reducing our impact on our natural environment There is always more we can and should do to improve - whether in relation to our people our clients our planet or our governance Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape We re committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee Our learning and development programmes and systems including PowerU and MyCampus enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues We want to empower our 5 500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15 of all private equity and venture capital firms are gender balanced We re committed to growing long-term relationships with our clients and supporting them in achieving their objectives We understand that our clients sustainability and success leads to our sustainability and success We re emotionally invested in our clients right from the beginning