Deputy Manager – SAP B1 Support

Location: Kolkata

CTC: Up to 10 LPA

Experience: 4–5 Years

Role Overview

We are seeking a Deputy Manager – SAP B1 Support to manage, maintain, and optimize SAP Business One (SAP B1) operations for a leading kidswear brand. The role involves ERP support, production portal integration, troubleshooting, reporting, user training, and coordination with internal stakeholders and external vendors.

Key Responsibilities

- Manage day-to-day SAP B1 operations across Production, Inventory, Sales, Purchase, Finance, and Quality modules.

- Monitor and support integration between the Production Portal and SAP B1.

- Troubleshoot system issues, transaction errors, and portal-related challenges.

- Gather business requirements and coordinate ERP enhancements and customizations.

- Liaise with SAP B1 vendors for debugging, upgrades, implementations, and support.

- Develop and maintain SAP queries, Crystal Reports, MIS reports, and dashboards.

- Manage user roles, authorizations, and access controls.

- Conduct UAT,



prepare documentation, and support new feature rollouts.

- Train end users on SAP B1 functionalities and best practices.

- Ensure compliance with IT policies, data security standards, and backup procedures.

Required Skills

- SAP B1 Support & Administration

- ERP Implementation & Enhancement

- User Acceptance Testing (UAT)

- Crystal Reports & MIS Reporting

- User Support & Troubleshooting

- Production Portal Integration

- Vendor Coordination

Requirements

- Bachelor's Degree in IT, Computer Science, Engineering, or a related field.

- SAP B1 Certification will be an added advantage.

- 4–5 years of hands-on SAP B1 support experience.

- Solid understanding of ERP processes and business workflows.

Preferred Industry Background

Chemicals, Textile & Apparel, FMCG, Construction, Iron & steel, Automobile, Industrial Equipment

📌 Hiring || Deputy Manager - SAPSupport (Kolkata)
🏢 2COMs
📍 Kolkata