- Manage front office operations, including handling guest inquiries and resolving issues professionally.

- Provide exceptional customer service by responding promptly to guest requests and concerns.

- Maintain accurate records of guest interactions, transactions, and feedback.

- Collaborate with other departments to ensure seamless service delivery.

- Develop and implement effective strategies to enhance guest satisfaction and loyalty.

- Stay updated on industry trends and best practices to continuously improve service quality.

Job Requirements

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work well under pressure and manage multiple tasks simultaneously.

- Strong attention to detail and ability to maintain accurate records.

- Experience in a rapid-paced environment with high customer expectations.

- Knowledge of front office operations, procedures, and protocols.

- Ability to adapt to changing situations and priorities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Guest Service Associate (Front Office).0 (Mumbai)
🏢 Vivanta By Taj - President
📍 Mumbai