- Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
- Manage multiple tasks simultaneously, including taking orders, serving food and beverages, and handling cash transactions.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with other team members to achieve sales goals and improve guest satisfaction.
- Handle complaints or issues professionally, resolving problems efficiently.
- Ensure accurate inventory management and stock control.
Job Requirements
- Proven experience as a Guest Service Associate or similar role in the hospitality industry.
- Strong knowledge of food and beverage services, including menu items and preparation methods.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to work in a rapid-paced environment, managing multiple priorities and deadlines.
- Basic math skills, including calculating change, discounts, and commissions.
- Familiarity with point-of-sale systems and inventory management software.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Guest Service Associate (Food & Beverage Service Associate) v4.0 (Panaji)
🏢 Ceres Hotels
📍 Panaji
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