- Greet patients and visitors courteously and professionally.
- Handle patient registration, check-in, and check-outprocesses
- Respond to phone calls, emails,and inquiries promptlyand appropriately
- Coordinate with doctors,nurses, and departments to ensure timely services
- Handle patient feedback, queries, and complaints with empathy and tact
- Follow hospital protocols and maintain patient confidentiality at all times Qualifications:
- Graduate in any discipline.
- Minimum 1 or 2 years of experience in a front desk or receptionist role,preferably in a hospital or clinic.
- Proficiency in MS Office.
- Excellent communication (English and local language)
- Pleasant personality and customer-service-oriented approach