Role Summary The Guest Relation Executive is responsible for creating a warm and welcoming experience for every customer visiting the showroom. The role involves greeting customers, offering refreshments, coordinating with the sales team, and ensuring a pleasant customer journey throughout their visit.

KRA: Task / Activities Welcome customers with a warm smile and professional greeting. Offer coffee, tea, juice, or other refreshments to customers. Understand customer requirements and guide them to the appropriate sales consultant. Maintain the reception and customer waiting area in a neat and presentable manner. Ensure customers receive timely assistance during their showroom visit.

KPI: Performance Metrics Customer satisfaction and positive visitor experience.



Timely greeting and assistance for every walk-in customer. Cleanliness and presentation of the reception area. Professional communication and grooming standards. Coordination with the sales team for seamless customer service.

Required Skills Excellent communication skills Pleasant personality and grooming Pleasant personality and grooming Customer-focused approach Valuable interpersonal skills Ability to work in a team Preferred skills Experience in customer service or hospitality Retail showroom experience Multilingual communication Front office or reception exposure

📌 Guest Relation Executive ( Brand Retail Outlet) (Chennai)
🏢 Vedita Ventures
📍 Chennai