Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Perform opening/closing side duties as assigned and set all tables according to standards and procedures

Deliver F&B; services in accordance to departmental standards and procedures

Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

Greet all patrons warmly upon arrival at the door and escort them to the table

Ensure that all food & beverage are served according to service standard

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature

Try to remember individual patron’s names and their preferences to extend a personalized service

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Thank all patrons for patronizing the outlet upon their departure

Transparent and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area

Collect food and beverage supply requisition, ensure that the stock collected is as per requisition





Report any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when Required.

Maintain complete knowledge of all F&B; services, contents & preparation methods, outlets and hotel services/features

Be well versed in hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Report for duty on time wearing clean and complete uniform at all times

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

Industrial Training Completed Having a relevant degree or diploma in Hospitality or Tourism management.

Exceptional customer service and interpersonal skills with the ability to build rapport with diverse guests

Strong communication abilities, both verbal and written

Attention to detail and organizational skills

Ability to work effectively both independently and as part of a collaborative team

Physical stamina to stand for extended periods and perform manual tasks

Flexibility and adaptability to changing work situations and schedules

Positive attitude and resilience in a fast-paced environment

Basic cash handling and financial awareness

Multitasking capability and time management skills

Problem-solving ability and quick decision-making under pressure

Reliability and punctuality

Additional Information

Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance

Industry-leading training and development opportunities with Accor Academy

Be part of a dynamic hotel environment with a supportive and fun team Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Full-Time

📌 GSA - F&B Service (Pune)
🏢 AccorHotel
📍 Pune