Job Title - Digital eCommerce - Consumer Goods & Services + GN_Industry_CG&S; Management Level: Analyst / Consultant / Manager Location: Bengaluru / Gurugram / Mumbai About The Role We are looking for a high-potential Analyst to join our Digital Commerce capability within the CPG practice. The role focuses on enabling next-generation consumer commerce experiences powered by emerging Agentic Commerce models, AI-driven engagement, and modern MarTech ecosystems. The ideal candidate should have a strong understanding of digital commerce fundamentals, consumer engagement technologies, marketing technology platforms, and evolving AI/agent-led commerce paradigms.

This individual will work closely with strategy, technology, data, and client teams to shape commerce transformation programs for leading global CPG brands.

Key Responsibilities Support digital commerce transformation engagements for global CPG clients

Contribute to solutioning and delivery across commerce, consumer engagement, personalization, and MarTech initiatives

Research and analyze emerging trends in:

Agentic Commerce

AI-assisted buying journeys

Conversational and autonomous commerce

Retail media & personalization

Composable commerce ecosystems

Support development of value cases and business impact assessments for Agentic Commerce solutions

Assist in identifying consumer experience transformation opportunities enabled through AI agents and automation

Contribute to capability development, client POVs, demos, and innovation assets for Agentic Commerce offerings

Work with cross-functional teams across strategy, analytics, data, experience, and engineering





Support implementation and optimization of commerce and MarTech platforms

Analyze consumer journeys, engagement metrics, commerce KPIs, and campaign effectiveness

Participate in workshops, requirement gathering, and client presentations

Build competitive intelligence on commerce, AI commerce, and MarTech players Required Skills & Experience Must Have 2–3 years of experience in:

Digital Commerce

MarTech

Consumer Experience / Personalization

Digital Transformation

Understanding of modern commerce ecosystems and consumer journey orchestration

Familiarity with Agentic Commerce concepts, AI-led consumer engagement, and autonomous buying experiences

Exposure to developing business cases, value realization frameworks, or ROI assessments for digital commerce / AI solutions

Familiarity with at least one of the following technology ecosystems:

Salesforce Commerce / Marketing Cloud

Adobe Experience Cloud

Shopify

SAP Commerce

CDPs and personalization platforms

Conversational AI / AI orchestration platforms

Strong analytical and structured problem-solving skills

Excellent PowerPoint and communication skills

Ability to work in a fast-paced consulting environment Valuable to Have Exposure to Generative AI and Agentic AI use cases in commerce

Understanding of Retail Media Networks and D2C ecosystems

Knowledge of composable commerce, APIs, or headless architecture

Experience with analytics tools (GA4, Adobe Analytics, Power BI, Tableau)

Exposure to AI-enabled consumer engagement and journey orchestration

Prior consulting or client-facing experience

📌 GN-CG&S-Digital eCommerce - Analyst (Bengaluru)
🏢 Accenture in India
📍 Bengaluru