IN_Associate_Contingent Workforce HR Operations_RBS_TRS_Gurgaon Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate &

Summary A career within Regulatory Risk and Compliance services, will provide you with the prospect to help companies rethink their approach to risk and create a sustainable risk advantage. We’re a part of a unique client proposition, assisting our clients develop proper internal controls by leveraging analytics and technology solutions to underpin efficient execution of governance, to optimise their risk and compliance policies and processes, and improve business performance. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world.

We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Role Objective Execute day ‑ to ‑ day contingent workforce onboarding and related HR operation al activities with accuracy and timeliness, supporting SLA delivery and quality outcomes under defined processes and controls.

Responsibilities Execute contingent worker transactions including onboarding, contract updates, extensions,



offboarding, and associated documentation checks. Creation of contingent workforce profiles within HR systems ensuring accuracy of data capture . Trigger work-flows in HRIS to enable provisioning of systems, access and other resources Process changes to contingent worker records Manage queries relating to contingent worker access rights, onboarding documentation, and eligibility for engagement.

Manage cases through defined intake channels and case management tools, ensuring adherence to SLAs and quality benchmarks. Perform data validation, system updates, and compliance checks in line with approved SOPs and control requirements. Identify and escalate exceptions, data discrepancies, and policy deviations to Leads or Managers with complete and accurate documentation.

Maintain accurate, audit-ready external staff data through disciplined lifecycle transactions and mass data corrections. Maintain operational trackers, logs, and records to support audit, compliance, and reporting requirements. Embed governance, metrics, and continuous improvement to enhance efficiency, quality, and customer experience.

Support preparation of operational reports, volume tracking, SLA dashboards, and audit responses as required. Contribute to continuous improvement initiatives by identifying recurring issues and suggesting process enhancements. Adhere strictly to defined processes, information security requirements, and confidentiality standards.

Mandatory Skill Sets: Strong attention to detail and process discipline. Working knowledge of HR systems and case management tools Experience of working with global employees, in a global shared services environment. Good written and verbal communication skills. Ability to work effectively in high ‑ volume,



SLA ‑ driven, and globally aligned operations. Strong documentation and data handling capabilities.

Adaptability: Flexibility to work in different shift timings based on business needs Preferred Skill Sets: Strong attention to detail and process discipline. Working knowledge of HR systems and case management tools Experience of working with global employees, in a global shared services workplace. Good written and verbal communication skills. Ability to work effectively in high ‑ volume, SLA ‑ driven, and globally aligned operations. Strong documentation and data handling capabilities.

Adaptability: Flexibility to work in different shift timings based on business needs Years of Experience Required 1– 4 years of experience in HR Operations, workforce administration, HR shared services or equivalent enterprise environments .

Education Qualification Graduate / Post -G raduate degree in HR, Operations, IT, Finance, Commerce or other discipline s Post ‑ Graduate degree will be a plus .

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant DiplomaDegrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Human Resources Operations Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Business Strategy, Client Management, Communication, Compliance and Standards, Complying With Regulations, Corporate Tax Planning, Emotional Regulation, Empathy, Financial Accounting, Inclusion, Intellectual Curiosity, Optimism, Preparing Tax Documents, Project Resource Management, Regulatory Change Management, Regulatory Compliance Consulting, Reviewing and Verifying Financial Documents, Stakeholder Engagement, Tax Accounting, Tax Compliance, Tax Documentation, Tax Research { 1 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship?

No Government Clearance

Required?

No Job Posting End Date

June 9, 2026 Experience Level Senior Level

📌 Global Compliance Associate (Hyderabad)
🏢 PriceWaterhouseCoopers( PWC
📍 Hyderabad