- Coordinated effectively with airlines and customers over the phone.
- Provide exceptional service by addressing inquiries and resolving issues.
- Work towards revenue generation through effective ticketing processes and upselling opportunities.
Requirements
- Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
- Demonstrate proficiency in managing both international and domestic ticketing operations.
- Solid understanding of city codes, airport codes, and airline hubs.
- Excellent communication skill in both written and verbal formats.
- Willingness to work in rotational shifts, including nights and weekends.
📌 Global Call Centre (Gurugram)
🏢 Easy Trip Planners
📍 Gurugram
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