We are looking for a German Expert for one of our esteemed clients in Pune having experience in German Voice Processes , B1 or B2 certified. .
Exp: Freshers
Location: Pune
CTC: Up to 3.75 LPA
Certification: B1 Or B2
:-
- Manage end-to-end German Voice and Customer Support interactions efficiently.
- Provide professional and empathetic resolutions to customer queries in German.
- Maintain the mandatory B1 OR B2 certification standard in all verbal and written interactions.
- Identify process improvements within the language workflow to enhance user experience.
- Maintain a qualified, courteous, and empathetic attitude during all team interactions
- Manage and resolve customer complaints efficiently to ensure high satisfaction levels
- Escalate complex or unresolved issues to the appropriate internal teams when needed
We are looking for candidates who can join us in Immediate Joiners. Thanks & Regards,
📌 German Language Expert (Pune)
🏢 Right Move
📍 Pune
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