Role Summary The incumbent would be a trusted operational and strategic partner to the CIO, responsible for driving governance, planning, communication and execution discipline across the IT organization. This role ensures the CIO's priorities translate into consistent execution by owning strategic planning cadences, budget and vendor governance, portfolio tracking, and cross-functional coordination. It's a highly visible role requiring strong organizational skills, executive communication ability, and comfort operating across technical and business stakeholders.

Key Responsibilities

- Act as a strategic partner and chief-of-staff to the CIO driving planning, prioritization and execution tracking across the IT portfolio
- Own IT governance processes include budget planning and tracking, vendor/contract governance, and risk & compliance reporting
- Coordinate cross-functional IT initiatives, ensuring alignment across infrastructure, applications, security and business technology teams
- Maintain the IT project/portfolio tracker monitoring status, risks and dependencies and proactively escalate issues to the CDIO
- Own IT policy documentation, process standardization, and audit/compliance readiness
- Support organizational design, hiring coordination and culture-building initiatives within the IT function
- Drive special projects and strategic initiatives as directed by the CDIO

Required Qualifications & Experience





- Bachelor's degree in Engineering, IT or Business; MBA preferred
- 10+ years of experience in IT program management, IT strategy, business technology, or related roles, ideally within Retail/CPG
- Strong understanding of IT operations, governance frameworks and budgeting processes
- Experience with portfolio/project management tools and structured reporting frameworks
- Excellent written and verbal communication skills, including experience preparing executive-level presentations
- Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously

Preferred Qualifications

- Prior experience working directly with C-suite or senior leadership in a chief-of-staff / program management capacity
- PMP, Agile/Scrum or equivalent certification
- Exposure to IT vendor management and contract negotiation
- Familiarity with IT financial management (TCO, budget variance, cost optimization)

Key Competencies

- Executive presence and polished communication
- High ownership and discretion in handling sensitive information
- Strong governance and process orientation
- Ability to synthesize complex information into clear, actionable updates
- Team-oriented cross-functional influence without direct authority

Nancy Goyal [email protected] RSPL - Hygiene Care Division

📌 General Manager -Office of the CIO (Delhi)
🏢 RSPL Group
📍 Delhi