: Front Office Receptionist & Telecaller

Position: Front Office Receptionist & Telecaller

Industry: Software Development Company

Employment Type: Full time

Location: Westhill Chungam

Job Responsibilities

- Manage the front office and reception area professionally.
- Welcome and assist guests, clients, and visitors when they arrive.
- Handle incoming calls and direct them to the appropriate department or person.
- Maintain a professional and friendly relationship with clients and visitors.
- During non-peak reception hours, conduct telemarketing and outbound calls to potential customers.
- Explain our software products and services to prospective customers.
- Follow up with leads and update customer details.
- Schedule appointments and coordinate meetings when required.
- Maintain basic records of calls, enquiries,



and follow-ups.

Requirements:
- Fluent in English or Hindi (speaking and communication skills).
- Good communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Basic computer knowledge.
- Confident in speaking with customers over the phone.
- Ability to handle both front office responsibilities and telemarketing activities.
- Previous experience in reception, telecalling, customer service, or sales will be an advantage.

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Front Office Receptionist with Tele Caller (Kozhikode)
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📍 Kozhikode