About the Role: We are looking for a friendly, skilled, and customer-focused Front Office Associate to join our team. The ideal candidate should have prior experience in hotel front office operations, excellent communication skills, and a passion for delivering exceptional guest service.

PLEASE NOTE: THIS IS AN ENTRY-LEVEL JOB FOR INDIVIDUALS WITH MINIMUM 6 MONTHS OF EXPERIENCE OR MORE.

Key Responsibilities: Welcome and assist guests during check-in and check-out. Handle guest queries, requests, and complaints in a courteous manner. Coordinate with our reservations team and manage room allocations, and billing procedures. Coordinate with housekeeping and other departments to ensure a seamless guest experience. Maintain accurate guest records and follow hotel SOPs.

Requirements: Minimum 6 MONTHS–2 years of experience as a Front Office Associate in the hotel/hospitality industry. Good verbal and written communication skills. Pleasant personality with strong guest-handling abilities. Basic knowledge of hotel PMS (eZee) and MS Office. Willingness to work rotational shifts.

📌 Front Office Associate (Bengaluru)
🏢 Saltstayz Hospitality
📍 Bengaluru