Seeking Flexcube Retail Core Banking Tech Support personnel urgently

Role: L2 Application Support Engineer

Client: marquee banking customer

Onsite Location: Airoli, Mumbai

Skillset desired is as follows:

4.5 to 7 years of experience in Application Support

Valuable Analytical skills in resolving issues.

Functional knowledge of banking and financial applications (FLEXCUBE CBS)

Strong knowledge of PL SQL Queries

Knowledge of APIs and log analysis

Knowledge of Linux/Unix

Experience of using ITSM tool

Knowledge of Managing Service Request and Incident

Job Responsibilities are below

Resolve unknown issues and errors where deep dive analysis would be required.

Conduct Incident Analysis.

Troubleshoot and find circumvention.

Perform non-standard service requests which do not have SOPs or KEDB entries.

Support for DC –DR drill for respective application.





Co-ordination with the L3 team/Vendor to help in logical closure of the tickets.

UAT Deployment and Testing of Bug Fixes

Implementing Change Management/ Break fix process

Managing Critical Activities like DB Password Change/ DR drill activities

Support Interface Team when transactions fail via APIs.

RWA/ GL Recon Activity

Master Maintenance Activity (Holiday marking, Product creation, Branch creation, role mapping, Rate maintenance of FD/RD/CASA)

Preparing SQL queries as per RBI Report (Adhoc)

Queries/ Process Automation of recurring request

Interested candidates, kindly share resume to [email protected]

Pay: ₹802,856.90 - ₹1,000,467.34 per year

Benefits

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Flexcube Application Support Engineer (Airoli)
🏢 Clover Infotech
📍 Airoli