We are looking for an experienced Product Engineer with strong expertise in Finacle Scripting and Oracle to support and enhance Retail Assets applications within a Core Banking environment. The ideal candidate will be responsible for production support, defect resolution, test automation, and ensuring platform stability while collaborating closely with development and business teams. This role requires hands-on experience in maintaining mission-critical banking applications, troubleshooting production issues, and driving continuous improvements in software quality and system reliability.

Requirements Key Responsibilities Provide application support for Retail Assets applications within the Core Banking platform

Analyze, troubleshoot, and resolve production defects and application issues

Support Retail Assets Automation Testing initiatives and Production Business Platform Improvements (PBI)

Ensure production stability by monitoring application health and responding to critical incidents

Perform incident triage, root cause analysis (RCA), and implement permanent fixes to reduce recurring issues

Drive defect management activities and coordinate timely resolution with development teams

Own and improve test automation coverage for the Retail Assets module

Lead stabilization initiatives across multiple banking entities and environments

Coordinate application patches, software upgrades, deployments, and production releases

Work closely with Development, QA, Business,



and Production Support teams to ensure seamless delivery

Participate in release planning, deployment validation, and post-release support

Identify opportunities to improve application performance, quality, and operational efficiency

Maintain technical documentation, defect reports, RCA documents, and support knowledge base Required Skills Strong experience with Finacle Scripting

Strong Oracle Database experience

SQL and PL/SQL

Production Support

Incident Management

Defect Analysis & Resolution

Root Cause Analysis (RCA)

Test Automation

Retail Assets Domain

Core Banking Applications

Application Support

Production Stability Management

Software Debugging & Troubleshooting

Release & Deployment Support

Patch Management

Banking Application Support Preferred Skills Experience working in enterprise banking environments

Exposure to Core Banking implementations and support

Knowledge of Software Engineering best practices

Experience working in Agile/Scrum teams

Solid analytical and problem-solving skills

Excellent stakeholder communication and coordination skills Experience 4-8+ years of experience in Software Engineering or Product Engineering

Hands-on experience supporting Finacle-based banking applications

Experience in production support, incident management, and defect fixing

Experience working with Oracle databases and SQL Domain Banking

Retail Banking

Core Banking

Retail Assets

📌 Finacle Product Engineer - Core Banking (Chennai)
🏢 Global Software Solutions Group
📍 Chennai