Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives.

Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

JOB TITLE Service Engineer / Senior Service Engineer BUSINESS UNIT / FUNCTION Surgical LOCATION Within India as defined by Business OBJECTIVES/ PURPOSE OF JOB Installation & Application of Cataract and VR Equipment

Technical Support to Customers

Maintenance of Equipment

Implementing service procedures and maintaining valuable customer relationships

Support towards Sale of accessories, consumables and Instruments KEY ACTIVITIES/ RESPONSIBILITIES

Continuous up gradation of technical skills, knowledge

100% timely response to consumer complaints

Achieving maximum uptime of the equipment

Target NO OT loss SUPERVISE DIRECT REPORTS (yes or no) No SCOPE OF POSITION – e.g.

Sales volume responsibility

Budget responsibility

Size of Team

Sites (GENERAL INFORMATION FOR THE POSITION)



Value creation for the B+L brand and products.

To install and commission surgical equipment at the client site, demonstrate the equipment.

Work with customers, usually on-site, to solve production problems caused by a specific process or machine

Service the machines at regular intervals – Preventive Maintenance

Pay regular visits to the clients to ensure the smooth functioning of the equipment.

Conduct programs/activities along with marketing and sales team to enhance revenues of the client

Work closely along with equipment specialist for the business development of Accessory, consumables and instruments

Equal responsibility along with equipment specialist towards sale of annuities in the installed equipments (revenue + growth)

Generate leads for equipment; conversion of existing installation to latest version

Maintain monthly call average

Provide training on application of surgical equipment , accessory, consumables and instrumets to clients/customers

Provide application support to all installed machines key accessory and consumables

Reports to be prepared and submitted: o Service report o Preventive maintenance report o CCKM report o Certificate of installation (COI) o Sales operating plan numbers along with equipment specialist o Forecast report based on sales/other trends along with equipment specialist KEY RELATIONSHIPS

KOLs/Opthals, OT Staff, Counsellors,



Operation managers, PRO, Biomedical,etc. QUALIFICATIONS/ TRAINING

BE/B Tech in Electronics/Instrumentation/Bio Medical.

2-6 years in medical equipment/optics industry. EXPERIENCE

Medical Equipment This position may be available in the following location(s): IN - Mumbai All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. [IF APPLICABLE] For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and $000,000.00] [or $00.00 - $00.00 per hour]. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors. [SHOULD BE INCLUDED WITH PAY TRANSPARENCY LANGUAGE IN THE PARAGRAPH ABOVE IF APPLICABLE] U.S. based employees may be eligible for short-term and/or long-term incentives.

They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation. Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.

To learn more please read Bausch + Lomb's Job Offer Fraud Statement.

Our Benefit Programs: Employee Benefits: Bausch + Lomb Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

📌 Field Service Engineer II (Mumbai)
🏢 Bausch + Lomb
📍 Mumbai