Team Function: The Insurance Mainframe Job Subject Matter Expert (SME) team is responsible for ensuring the stability, performance, and operational integrity of the mainframe environment supporting insurance applications.

Key functions include: Core Responsibilities This is a core Mainframe Infrastructure Specialist role and not a developer profile. Here we are looking for some one who has strong real-time experience in Mainframe Infrastructure.

Incident

Management

Analyze and resolve job failures, spool issues, and performance bottlenecks

Provide root cause analysis (RCA) and implement preventive measures

Environment Support

Maintain mainframe environments for development, testing, and production

Coordinate with infrastructure teams for system health and resource optimization

Performance Tuning

Monitor CPU, spool, and memory utilization

Optimize job configurations to reduce resource consumption

Compliance & Audit

Ensure jobs comply with regulatory and security standards

Maintain documentation for audits and governance

Collaboration

Work closely with application teams, operations, and business units

Provide technical guidance and best practices for job design and execution Key Responsibilities Workplace Support & Stability

Manage and maintain mainframe environments for development, testing, and production

Monitor system health, resource utilization, and job performance

Batch Job Expertise

Oversee scheduling, execution, and troubleshooting of insurance-related batch jobs

Analyze job failures, spool issues, and CPU spikes; implement preventive measures

Incident & Problem Management

Provide root cause analysis (RCA) for outages and performance issues

Collaborate with operations and application teams to resolve incidents promptly

Performance Optimization





Tune jobs and system parameters to improve efficiency and reduce resource consumption

Implement best practices for job design and output management

Compliance & Documentation

Ensure adherence to regulatory, security, and audit requirements

Maintain detailed documentation for processes and incident resolutions Requirements Mainframe Technologies Patches System Administration zOS Mainframe technologies (JCL, COBOL, DB2, CICS) - Advanced Batch job scheduling tools (e.g., Control-M, CA7).

- Advanced Knowledge of spool management, CPU optimization, and performance tuning.
- Advanced Excellent problem-solving and communication skills - Advanced Insurance domain experience is a plus - Advanced Benefits Competitive compensation and benefits package: Competitive salary and performance-based bonuses

Comprehensive benefits package

Career development and training opportunities

Flexible work arrangements (remote and/or office-based)

Dynamic and inclusive work culture within a globally renowned group

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries.

With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023. https://www.capgemini.com/us-en/about-us/who-we-are/

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