:

Export Manager

Location: Kolkata, West Bengal

Reporting to: Head of Export / International Sales Director

Department: Export & International Business Development

Company Overview

Haldiram Bhujiawala Ltd. is part of the well-known Haldiram’s group, with a strong legacy in manufacturing and exporting snack foods, sweets, and FMCG food products. The company already has an international footprint and exports to multiple countries. gscen.shikshamandal.org+2giBS+2 The Export Manager will play a critical role in expanding and managing the company’s international business.

Key Responsibilities

- Develop and implement the overall export strategy for the company’s food / snack / FMCG product portfolio, aiming for volume growth, profitability, and market diversification.

- Identify new export markets (geographical and channel-wise) and build a pipeline of international business opportunities.

- Build and maintain robust customer/distributor relationships overseas: negotiate contracts, manage terms, follow through with order confirmation, dispatch, and after-sales service.

- Monitor market trends, competitor activities, regulatory changes (both domestic export compliance and destination country import rules), tariffs/duties, and ensure compliance with export documentation, licensing, customs, international payment terms.

- Coordination with internal teams: Manufacturing/Production, Quality Assurance, Packaging, Logistics, Finance (export bills, LC, documentary credit), Warehousing to ensure timely shipment, product integrity, packaging compliance, delivery to customers.

- Manage export pricing, costing, margin analysis, export incentives,



duties drawback, Free Trade Zone (if applicable) & other governmental benefits.

- Lead the export sales team (if applicable): hire/train/mentor, set targets, monitor performance, conduct regular reviews.

- Prepare export sales forecasts, budgets, monthly/quarterly/annual reports on export performance, KPIs (volume, revenue, margin, market share, new countries).

- Represent the company at international trade fairs, exhibitions, buyer meetings, overseas trips as required.

- Ensure all export packaging, labeling, shelf-life requirements meet destination country standards (food safety, food laws, import clearances).

- Collaborate with marketing to create export promotional material and support distributor training in overseas markets.

Qualifications & Experience

- Bachelor’s degree in Business Administration, International Business, Marketing, or related field. A master’s degree would be an added advantage.

- Minimum 5 years of hands-on export sales / export business development experience, ideally within the FMCG food processing industry. (A recent job posting for this role mentions “Min. 10 years” for the export manager role. Apna

- Proven track record of achieving export sales targets, launching new markets,



negotiating export contracts.

- Strong knowledge of international trade practices, export documentation, Incoterms, letters of credit (LC), foreign exchange, currency risks, export incentives.

- Excellent communication, negotiation, and interpersonal skills; ability to build relationships with overseas customers/distributors.

- Analytical mindset: able to assess market data, competitor activity, customer preference and adjust strategy accordingly.

- Good organisational skills, ability to manage multiple projects, meet deadlines under changing conditions.

- Willingness to travel internationally and handle cross-functional coordination.

- Fluent in English; knowledge of additional languages used in target export markets is a plus.

- Familiarity with ERP/DMS/CRM systems helpful.

Key Metrics (KPIs)

- Export sales revenue growth (year-on-year)

- Number of new export markets entered

- Export margin/product profitability

- On-time shipment and delivery performance for export orders

- Distributor/re-seller satisfaction in target export markets

- Compliance with export regulations, audits passed, minimal non-compliance issues

- Team performance (if leading an export sales team)

Personal Attributes

- Strategic thinker with commercial acumen and global mindset

- Resilient, confident negotiator, proactive problem-solver

- Customer-centric with strong service orientation

- Collaborative: works across functions (production, QA, logistics, finance)

- High integrity, attention to detail, and ethical in business practices

📌 Export manager (Kolkata)
🏢 RECEX
📍 Kolkata