- Receive customer enquiries through the PSSPL website, coordinate with the technical team, and send appropriate responses to customers.
- Identify potential customers through online research (Google), send introductory emails, and communicate with prospective customers as required.
- Arrange dispatch of product samples to customers from our factory.
- After sample receipt, coordinate with the technical team to address customer queries and support product trial runs.
- Prepare and provide Ex-Works pricing and obtain freight quotations from shipping lines. Share Material Safety Data Sheets (MSDS) with shipping lines for shipment processing.
- Prepare and send the final Proforma Invoice to the customer for opening the Letter of Credit (LC).
- Upon receipt of the Letter of Credit (LC),
forward the proforma invoice to the production department to initiate manufacturing of the ordered material.
- After dispatch of the shipment, coordinate with transporters / CHA to obtain the original Lorry Receipt (LR) / Bill of lading and all required export documents
- Submit the original export documents to Union Bank of India after receiving them from the transporter to facilitate payment collection from the customer under the Letter of Credit