Role & responsibilities

- Serve as the primary point of contact for all visitors to the Experience Centre.
- Conduct engaging and informative walkthroughs of the Experience Centre, tailoring presentations to different visitor groups.
- Deliver compelling presentations on Tata Power's business, innovation, sustainability initiatives, and customer solutions.
- Ensure a seamless and premium visitor experience from arrival to departure.
- Interact confidently with senior internal and external stakeholders, including leadership teams, customers, government officials, and business partners.
- Coordinate visit schedules and collaborate with internal teams to ensure smooth execution of Experience Centre engagements.
- Maintain the overall readiness and presentation standards of the Experience Centre.
- Gather visitor feedback and recommend improvements to enhance the overall experience.

Preferred candidate profile

- Graduate in any discipline.
- 2 - 4 years of relevant experience in customer-facing roles within:

- Real Estate Experience Centres





- Hospitality

- Art Galleries/Museums/Experience Centres

- Luxury Retail

- Corporate Visitor Centres
- Excellent verbal and written communication skills.
- Strong presentation, storytelling, and interpersonal skills.
- Skilled appearance with high standards of grooming and etiquette.
- Ability to engage confidently with CXOs and senior leadership.
- Strong stakeholder management and relationship-building capabilities.
- Proactive, well-organized, and service-oriented mindset.

Preferred Competencies

- Executive presence and confidence.
- Exceptional customer service orientation.
- Strong conversational and influencing skills.
- Ability to adapt communication style based on the audience.
- High level of professionalism and discretion.

Interested candidates please share their updated resumes on [email protected] or [email protected]

📌 Experience Centre Executive (Mumbai)
🏢 TATA Power
📍 Mumbai