Key Responsibilities: Customer service / Front-end customer handling. Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop). Troubleshooting of technical related issues and ensure to resolve the issues / queries.
Escalate problems when unable to resolve customer issues. Knowledge of computer hardware & software is an added advantage. Excellent language fluency, excellent verbal & written communication skill.
Should be able to handle customer queries and should aim at customer delight. Should be technically sound. Self driven & goal oriented and willing to work on Weekends Duration: Contract Basis: Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.
📌 Executive – Technical Support (Bengaluru)
🏢 Ample Group
📍 Bengaluru
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