Executive - Customer Engagement (Bengaluru)

Executive - Customer Engagement (Bengaluru)

04 Aug
|
Axis Max Life Insurance
|
Bengaluru

04 Aug

Axis Max Life Insurance

Bengaluru

Role & responsibilities

- Managing office administration assets and upkeep of the same.

- Agents Contracting

- New Business Processing

- Banking of Initial & Renewal Premium

- Managing Petty cash & vendor payments

- Retention of Surrender Requests

- Execution of all Service Requests - Post Policy Issuance

- Reverting on customer queries and complaints

- Maintaining high NPS Scores

- Life and Health Claims processing

- Handling compliance issues.

- Audit Rating

Preferred candidate profile

- Graduate / Post-Graduate in any discipline.

- 2-3 years experience handling front end customer services

- Knowledge of service quality is required

Knowledge and skills required:

- Must be highly customer centric

- Excellent communication skills

- Good co-ordination skills

- Data management on Excel should be positive

📌 Executive - Customer Engagement (Bengaluru)
🏢 Axis Max Life Insurance
📍 Bengaluru

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