Key Responsibilities

- Handle Kannada, Malayalam and Telugu collection calls with professionalism and empathy.

- Engage with customers effectively and follow up on overdue accounts.

- Track repayment commitments and update call dispositions accurately in the CRM system.

- Negotiate payment plans while maintaining high customer satisfaction.

- Achieve assigned collection and productivity targets.

- Adhere to collection processes, compliance guidelines, and quality standards.

- Coordinate with internal teams to resolve customer queries and account-related issues.

Required Skills & Qualifications

- Robust proficiency in Kannada/Malayalam/Telugu (Mandatory).

- Bachelor's degree in any discipline.

- 1–2 years of experience in Telecollections, Collections, or BPO Voice Process.





- Hands-on experience with Dialer/CRM systems.

- Basic knowledge of MS Excel.

- Excellent communication, negotiation, and customer handling skills.

- Ownership mindset, patience, professionalism, adaptability, and target orientation.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits

- Health insurance

- Provident Fund

Application Question(s)

- Can you attend face to face interview this week ?

- What is your current take home salary ?

- Mention your current location ?

- Mention the languages you can speak fluently

Work Location: In person

📌 Executive Customer Care (Telugu/Kanada/Malayalam) _ 6 Months - 1 year (Thiruvanmiyur)
🏢 Kreon Financial Services
📍 Thiruvanmiyur