- Schedule Management: Prioritize and optimize the Managing Director’s calendar, ensuring optimal alignment with strategic company goals.
- Gatekeeping: Screen and direct correspondence, fielding inquiries from stakeholders, clients, and internal staff.
- Stakeholder management: Serve as the liaison between the executive office, internal teams, and external partners.
- Meeting coordination: Build meeting agendas, record detailed minutes of meetings (MoMs), and track pending action items.
- Data collection: Gather daily, weekly, and monthly operational metrics from various department heads.
- Travel & Logistics: Plan comprehensive domestic and international travel itineraries, and accurately reconcile expense reports.
- Project Support: Manage ad-hoc operational initiatives, prepare presentation decks, take meeting minutes, and track action items.
- Relationship Management:
Build trusting relationships with internal teams and external partners on behalf of the executive.
Essential Qualifications & Requirements
- Experience: 8+ years of proven experience in an administrative or senior support role reporting to senior management.
- Technical Skills: Advanced proficiency in productivity tools such as MS Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Soft Skills: Superior emotional intelligence, trustworthiness, and the ability to anticipate needs proactively.
- Communication: Exceptional written and verbal communication skills to draft memos and communications with clarity and professionalism