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Events Lead - Job Details

Job Type: Full Time

Location: Bangalore - Kormangala

Reporting Manager: Senior Manager - Events

Team Managed: Assistant Managers, Senior Executives & Executives

Candidate Profile

- Qualification: Bachelor's Degree / Master's Degree
- Industry Type: Facilities Management Services, Hospitality (Hotels)
- Overall Experience: 8 - 10 Years
- Relevant Industry Experience: 6 - 8 Years

Key Skills

- Leadership
- Strong Communication Skills
- Vendor & Stakeholder Management
- People Management
- Strategic Planning

Behavioral Competencies

- High Achievement Orientation
- Strong Team Collaboration
- Learning Agility
- Positive Attitude

Job Purpose (Aim) The role is responsible for delivering Meeting & Event Planning services, driving team development, managing special projects, and contributing to overall Facilities & Services goals including financial performance and customer satisfaction.

Core Competencies

- Strong interpersonal and client-facing skills
- Proven team leadership and delegation ability
- Client & supplier relationship management
- Experience in vendor management and performance-based contracts
- Budget planning and financial control
- Excellent verbal and written communication
- Strong analytical and problem-solving skills

Key Responsibilities1. Operations Delivery 1.1 Customer Relations

- Deliver high-quality support services to stakeholders and clients
- Build and maintain strong client relationships
- Understand and anticipate customer requirements
- Promote Meeting & Event Planning services
- Address client concerns proactively

1.2 Performance Management & Continuous Improvement

- Ensure adherence to SLAs and quality standards




- Track metrics and identify service gaps
- Share monthly performance updates with management
- Implement action plans based on feedback and surveys
- Drive continuous service improvement initiatives
- Collaborate across geographies for best practices
- Manage vendor performance and compliance
- Negotiate vendor contracts and onboard new vendors

1.3 Team Management & Engagement

- Maintain regular communication with team members
- Encourage mentoring and professional growth
- Define roles, responsibilities, and team goals
- Conduct regular team meetings and knowledge sharing
- Recognize and reward high performance
- Organize team-building activities

1.4 Workforce Planning

- Ensure adequate team coverage at all times
- Monitor attendance, overtime, and workload distribution
- Optimize team productivity

2. Career Development 2.1 Employee Development

- Ensure smooth onboarding of new hires
- Identify training needs and provide coaching
- Support career growth and development planning
- Contribute to performance evaluations and promotions

2.2 Employee Engagement & Retention

- Lead by example and promote company values
- Drive employee satisfaction and retention initiatives
- Address concerns proactively
- Foster a positive and motivating work environment

2.3 Recruitment

- Identify hiring needs based on business requirements
- Partner with recruitment teams for hiring
- Participate in interviews and selection
- Ensure hiring of high-quality talent

2.4 HR & Compliance

- Manage performance and disciplinary matters with HR
- Maintain documentation as per company policy
- Ensure adherence to organizational guidelines

3. Financial Management

- Manage operations within approved budgets
- Review financial and operational performance
- Approve vendor payments and invoices
- Support forecasting and financial planning

4. Special Projects & Change Management





- Drive continuous improvement initiatives
- Act as a change agent across the organization
- Communicate and implement process changes
- Ensure timely project delivery and stakeholder alignment

Location:

- On-site - Bengaluru, KA

Scheduled Weekly Hours:

- 48

If this resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details, please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations

- On-site

📌 Events Lead (India)
🏢 JLL
📍 India