Manages qualified associates and or supervisors Has primary accountability for the performance and results of a team within own discipline Operates within established departmental plans and priorities Exercises judgement within defined practices and policies to address resource and operational challenges Responsible for the results of the team Manages a generally homogeneous team Builds engagement in teams to meet service and or operational challenges Impacts the level of service and the team s ability to meet quality volume and timeliness objectives Guides influences and persuades others either internally or lower complexity external customers or agencies Sets priorities for supervisors AMs DMs and provides coaching and feedback sharing managerial insights and people skills Analyzes information to solve on-going problems Conducts performance appraisals and works with supervisors on performance improvement plans to help close performance gaps Ensure that team efforts are coordinated towards common business goals Communicates with internal and external stakeholders to provide status updates and exchange ideas Should be able to manage team effectively thus driving productivity and achieving the goals LI-DNI Graduate from any stream Excellent written and verbal communication skills Ability to manage people people leaders and drive them towards a common goal Ability to work simultaneously on multiple projects within time constraints Ability to communicate ideas quickly and to give and receive feedback Great organizational and excellent interpersonal skills Excellent time management skills and discipline Passionate about the team and the work undertaken Should be level headed and organized A little about ADP We are a comprehensive global provider of cloud-based human capital management HCM solutions that unite HR payroll talent time tax and benefits administration and a leader in business outsourcing services analytics and compliance expertise We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values welcomes ideas encourages innovation and values belonging We ve received recognition for our work by many esteemed organizations learn more at Diversity Equity Inclusion Equal Employment Opportunity at ADP ADP is committed to an inclusive diverse and equitable workplace and is further committed to providing equal employment opportunities regardless of any protected characteristic including race color genetic information creed national origin religion sex affectional or sexual orientation gender identity or expression lawful alien status ancestry age marital status protected veteran status or disability Hiring decisions are based upon ADP s operating needs and applicant merit including but not limited to qualifications experience ability availability cooperation and job performance Ethics at ADP ADP has a long proud history of conducting business with the highest ethical standards and full compliance with all applicable laws We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace Click to learn more about ADP s culture and our full set of values

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