04 Aug
|
HRL Infotechs
|
Jaipur
04 Aug
HRL Infotechs
Jaipur
Key Responsibilities
● Account Management: Handle and manage at least 10 Amazon seller accounts simultaneously, ensuring all aspects of their performance are optimized.
● Listing Creation & Variations: Create and optimize product listings, including variations, and ensure they comply with Amazon's policies.
● FBA Shipments & Logistics: Oversee the coordination and management of FBA shipments, ensuring products are stocked, and orders are fulfilled efficiently.
● Account Health Monitoring: Regularly monitor and improve the health of Amazon accounts (such as performance metrics, A-to-Z claims, returns, etc.), ensuring compliance with Amazon’s policies and guidelines.
● Requirements Gathering & Customer Service: Work closely with clients to understand their business goals and Amazon needs. Gather detailed requirements for recent listings or updates and ensure clarity in project scope and deliverables.
● Quality Assurance: Perform thorough quality checks on work before delivery, ensuring that it meets the client’s expectations and Amazon’s standards.
● Amazon Market Knowledge: Stay updated on Amazon's ever-changing policies and market trends across different Amazon marketplaces to provide clients with valuable insights and recommendations.
● Initiative & Problem-Solving: Proactively identify opportunities for improvement in client accounts and suggest solutions to enhance performance.
● Client Communication:
Act as the main point of contact for clients, offering excellent customer service and keeping clients informed about project progress, challenges, and solutions.
Skills and Qualifications
● 2-5 years of experience managing Amazon Seller accounts.
● Strong understanding of Amazon Seller Central, including listing creation, FBA, variations, and account health management.
● Excellent customer service skills with a focus on client satisfaction and problem resolution.
● Ability to gather requirements effectively and translate them into actionable tasks.
● High level of initiative, able to take ownership of tasks and proactively resolve issues.
● Strong attention to detail, particularly when conducting quality checks on work.
● Knowledge of Amazon’s policies, guidelines, and the marketplace ecosystem.
● Excellent communication skills, both written and verbal.
● Familiarity with various Amazon marketplaces (US, UK, India, etc.) is a plus.
● Strong organizational skills and ability to manage multiple accounts and tasks simultaneously.
● Ability to work independently and as part of a team.
Preferred Qualifications
● Experience with Amazon account management and other advertising tasks.
● Understanding of Amazon’s SEO algorithms and optimization techniques.
Experience in a customer-facing role with direct client interaction.
📌 Ecommerce Executive(Seller Central) (Jaipur)
🏢 HRL Infotechs
📍 Jaipur