Job Title: E-commerce Logistics Associate (Marketplace) Location: Madhyamgram, West Bengal

Company: Blue Tea India

Experience: 2-3 Years About the Role

Blue Tea India is looking for a proactive E-commerce Logistics Associate to manage logistics operations across leading online marketplaces such as Amazon, Flipkart, Meesho, Jiomart, Myntra, Blinkit, Zepto, and other e-commerce platforms. The ideal candidate should have hands-on experience in marketplace logistics, order processing, shipment coordination, inventory reconciliation, and seller panel operations. Key Responsibilities

Manage end-to-end logistics operations for marketplace orders across Amazon, Flipkart, Meesho, and other e-commerce platforms.

Coordinate with warehouse and dispatch teams to ensure timely order processing and shipment dispatch.

Monitor order status, shipment tracking, delivery performance, and marketplace SLAs.

Handle shipment exceptions, NDR (Non-Delivery Reports), RTO (Return to Origin), cancellations, and customer delivery escalations.

Coordinate with courier partners to ensure timely pickups and deliveries.

Work on marketplace seller panels to monitor order health, shipment performance, and compliance metrics.

Maintain inventory synchronization and coordinate stock transfers to avoid stock-outs or overselling.

Track marketplace logistics performance and identify opportunities to improve delivery timelines and reduce logistics costs.

Prepare daily operational reports and dashboards using Microsoft Excel.

Ensure adherence to marketplace policies, shipping guidelines, and performance metrics.





Support operations during sales events and high-volume order periods.

Required Skills & Qualifications

2-3 years of experience in e-commerce marketplace logistics or marketplace operations.

Hands-on experience managing logistics for Amazon, Flipkart, Meesho, Jiomart, Myntra, or similar marketplaces.

Good understanding of marketplace order lifecycle, seller operations, and fulfillment processes.

Experience handling RTO, NDR, shipment tracking, returns, reverse logistics, and delivery escalations.

Familiarity with marketplace seller panels and order management systems.

Working knowledge of courier partners and logistics processes.

Proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, Filters, Basic Reporting).

Strong analytical, communication, and coordination skills.

Ability to work in a fast-paced, target-driven environment while managing multiple marketplaces.

Bachelor's degree in any discipline is preferred.

Preferred

Skills

Experience with ERP or Warehouse Management Systems (WMS).

Knowledge of marketplace SLA management and seller performance metrics.

Experience in FMCG, consumer goods, or e-commerce brands is an added advantage.

Ability to analyze logistics data and recommend process improvements.

Why Join Blue Tea

India?

Be a part of one of India's fastest-growing herbal wellness brands.

Work in a energetic, high-growth e-commerce environment.

Opportunity to manage logistics operations across India's leading online marketplaces.

Collaborative culture with ample opportunities for learning and career growth.

📌 E-commerce Logistics Associate (Madhyamgram)
🏢 BLUE TEA INDIA
📍 Madhyamgram