The Sampler is responsible for scrutinizing customer documents at the assigned bank branch, ensuring document completeness, accuracy, and compliance with client guidelines before processing.
Key Responsibilities
- Work from the assigned bank branch.
- Scrutinize customer application forms and supporting documents.
- Verify document completeness as per bank/client requirements.
- Check KYC documents, income proofs, bank statements, and other supporting documents.
- Identify discrepancies, missing documents, or incorrect information.
- Coordinate with branch staff to obtain pending or corrected documents.
- Update the status in the application/system as per company procedures.
- Ensure accurate documentation and timely submission within the prescribed TAT.
- Maintain confidentiality of customer information.