Responsibilities

- Business Continuity Planning (BCP) Development:
- Create, document, and update business continuity plans (BCPs) for all business functions across MetLife GCC.
- Work closely with department leaders to align BCPs with business objectives, regulatory requirements, and best practices.
- Risk Assessment and Business Impact Analysis (BIA):
- Conduct regular risk assessments and business impact analyses to identify potential threats and vulnerabilities to MetLife operations.
- Evaluate the financial, operational, and reputational impact of potential disruptions.
- Incident Response and Crisis Management:
- Serve as a key stakeholder in the development of incident response plans, ensuring that all critical functions are prepared for swift recovery.
- Lead crisis management exercises and tabletop simulations to train staff and assess our readiness.
- Regulatory Compliance and Audit Support:




- Ensure compliance with industry regulations and standards, including ISO 22301, SOC 2, DORA and GDPR.
- Support internal and external audits by maintaining accurate documentation and reporting on BCP initiatives.
- Continuous Improvement and Innovation:
- Stay current on trends and emerging technologies in business continuity and disaster recovery.
- Continuously refine and enhance MetLife BCP strategy based on lessons learned from testing, real incidents, and industry developments.
- Disaster Recovery (DR) Strategy and Execution:
- If need be Design, implement, and maintain disaster recovery strategies for our IT infrastructure and cloud-based services (e.g., AWS, Azure).
- Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness.

📌 Director- Governance & Risk (Pune)
🏢 MetLife
📍 Pune