The Digital Workplace Engineer designs, implements, and automates collaboration and productivity services across Microsoft 365, DocuSign, and ChatGPT Enterprise. This role provides deep technical leadership and ensures platform performance, security, and alignment with business needs.

Key Responsibilities

- Design and implement Microsoft 365 services, including Teams integrations, Exchange security governance.
- Automate user provisioning, monitoring, and configuration using PowerShell, Graph API, and Power Automate.
- Support DocuSign integrations with SharePoint, Teams, and other workflow systems.
- Manage secure usage of ChatGPT Enterprise and ensure governance and policy adherence.
- Serve as Tier 3 escalation for digital workplace platform incidents.
- Develop and maintain technical documentation and system architecture diagrams.
- Partner with cybersecurity teams to implement zero trust,



identity protection, and information governance measures.

Requirements:

- Bachelor s degree in Information Systems, Computer Science, or related field (or equivalent experience).
- 5+ years of enterprise IT experience, with 3+ years engineering Microsoft 365 and related cloud collaboration platforms.
- Expertise in Exchange Online, SharePoint, Teams, Intune, and Azure AD.
- Robust PowerShell scripting and automation proficiency.
- Experience configuring and supporting DocuSign, including templates, roles, and SSO.
- Familiarity with generative AI platforms and integration considerations.
- Strong troubleshooting and documentation skills; ability to lead technical projects and mentor junior staff.

📌 Digital Workplace Engineer (Kochi)
🏢 RIG Technologies
📍 Kochi