: DGM – O&M; Location: Pune Employment Type: Full-time Experience: 15+ Years Qualification: BE/B.Tech (Mechanical / Chemical / Civil / Environmental) About the Company Aquatech is a global leader in water purification and critical minerals processing technologies. With over four decades of experience, the company provides solutions in water reuse, desalination, and zero liquid discharge across 60+ countries. Headquartered in the United States, Aquatech’s Asian headquarters is based in Pune, India.

Key Responsibilities Service Operations Management - Oversee service activities for all Domestic O&M; service contracts across India.

- Support renewal of existing service contracts and identify service growth opportunities.
- Ensure adherence to KPIs, operational excellence, and service commitments.
- Monitor operating costs, account receivables, and Budget vs Actual performance. Customer & Account Management - Manage key customer accounts and maintain solid customer relationships.
- Develop and sustain positive customer references and lighthouse accounts.
- Address customer concerns and ensure timely resolution of operational issues.

Technical

Support - Provide technical services support to execution teams for all technical matters.

- Guide teams on process optimization, troubleshooting, and operational improvements.




- Support project and service teams in resolving complex technical challenges. Financial & Commercial Management - Monitor account receivables and support timely revenue realization.
- Ensure seamless cash outflow disbursements to suppliers within IWS.
- Support cost optimization initiatives and commercial compliance. Site Audits & Compliance - Conduct site audits as and when required for existing customers and new prospects.
- Ensure compliance with operational, quality, and safety standards.
- Review audit findings and recommend corrective actions for continuous improvement. Training & Development - Conduct technical and operational training programs to enhance team capabilities.
- Promote knowledge sharing and best practices across service locations. Must-Have Skills & Experience - 15+ years of experience in O&M;, technical services, service operations, or water treatment projects.
- Strong experience in managing multi-location service contracts and customer accounts.
- Proven expertise in technical support, site audits, and operational excellence.
- Experience in budgeting, cost control, receivables management, and contract renewals.
- Strong customer management, leadership, and stakeholder management skills.
- Willingness to travel across project and customer sites as required.

📌 Deputy General Manager Operations (Pune)
🏢 AQUATECH SYSTEMS (ASIA) PRIVATE
📍 Pune