Roles& Responsibilities

- Install, configure, and troubleshoot Dell PowerEdge Rack & Tower Servers.

- Diagnose and replace server hardware components such as HDD/SSD, RAM, CPU, Power Supply, RAID Controller, NIC, and Motherboard.

- Configure and troubleshoot RAID using Dell PERC Controllers.

- Perform BIOS and firmware upgrades using Dell tools.

- Install and support Windows Server and Linux operating systems.

- Configure and troubleshoot iDRAC for remote server management.

- Perform server health checks, preventive maintenance, and hardware diagnostics.

- Troubleshoot hardware failures, boot issues, and performance-related problems.

- Coordinate with Dell OEM Support for warranty cases and spare replacement.

- Update ITSM tickets and maintain service documentation.





- Provide onsite support for server maintenance, upgrades, and incident resolution

Preferred candidate profile

- Diploma / B.E. / B.Tech in Computer Science, Information Technology, Electronics, or a related field.

- 23 years of hands-on experience supporting Dell Enterprise Servers.

- Experience in enterprise data center environments.

- Good knowledge of Dell PowerEdge Servers, RAID, iDRAC, Windows Server, and Linux.

- Strong troubleshooting and analytical skills.

- Positive communication and customer-handling skills.

- Ability to work independently in SLA-driven environments.

📌 Dell Server Engineer (Chennai)
🏢 TVS Electronics
📍 Chennai