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What would you do This role is responsible for the results of the Service Line activities to both Accenture and Client.
To ensure all the contractually agreed SLA and process steps are followed by the team members with accuracy. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes.
What are we looking for tion servicesWhat are we looking for Essentials:Bachelor's degree (Any decipline)Desirable: Post graduate in human resources or related discipline Certification in Success Factors Employee Central Module HR Domain Certification: 12 years of overall HR experience10 years experience in Employee & Org Data Management experience preferably on a Workday.
Roles and Responsibilities: Operational Management :Act as a subject matter expert for the unit Accountable for the delivery of contracted services within the assigned service line. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent