Skill required: Talent & HR Practice - HR Analytics Designation: Delivery Operations Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?

As a Delivery Lead, you will be accountable for overseeing the end-to-end delivery of standard and ad-hoc reports within and outside client systems (e.g., Workday). You will manage a team of reporting professionals, ensuring timely, accurate, and high-quality deliverables. The role requires a strong blend of leadership, client engagement, and hands-on technical expertise in MIS Reporting and Excel-based solutions.

You will drive continuous improvement, foster team capability, and ensure reporting outputs are aligned with business and client objectives.



What are we looking for? Relevant years in reporting / analytics delivery

Bachelor’s degree (B.A / B.Com / B.Sc / B.Tech or equivalent).

"Must be open to Australian shift timings: (9 am to 5 pm) Australian time" Mandatory: MIS Reporting, Advanced MS Excel, Email Writing Skills, Analytical & Problem-Solving Skills, Solid Verbal Communication, Stakeholder & Operations ManagementPreferred: HR Domain Knowledge, VBA / PowerQuery Roles and Responsibilities:

"

Lead, mentor, and develop a team of Senior Delivery Specialists and Analysts

Ensure timely and accurate delivery of standard reports, dashboards, and client-defined outputs

Act as the primary escalation point for delivery risks and issues

Serve as the main liaison for client stakeholders on all reporting matters

Translate business requirements into scalable and sustainable reporting solutions

Drive automation initiatives using Excel, VBA, and PowerQuery to improve efficiency

Monitor SLAs, KPIs, and quality metrics for reporting deliverables

Champion root cause analysis (RCA) and preventive action implementation

Oversee development and maintenance of robust Excel-based MIS tools

Ensure adherence to SOPs, documentation standards, and version controls

Identify opportunities to standardize and scale reporting processes

Contribute to talent planning, capability building, and succession planning"

📌 Delivery Operations Associate Manager (Mumbai)
🏢 Accenture in India
📍 Mumbai