Skill required: Sourcing - Sourcing Designation: Delivery Operations Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do?

What are the key objectives and expectations from this role?

The Global Sourcing

Manager is responsible for the execution of the global category ‘Sourcing to Contract’ strategy, specifically: Source to contract (sourcing plan, tender, negotiate and contract)

Spend and compliance reporting

Commercial risk management

Contract Management

Supplier Relationship Management

Peer group or market network build What is the direct impact of this role on the team or organization? Delivering the sourcing strategy as part of the category strategy and ensuring delivery of defined key business targets and supporting key escalations of the business through a defined supplier management programme What are we looking for?

Define Global Sourcing strategies for the category to achieve the business objectives for the next 1 – 2 yrs

Execute sourcing plans in line with global standards and policies





Lead global and geographic contract negotiations effectively to deliver robust terms and conditions that manages BAT’s service delivery and commercial risk that represent value for money

Build strong supplier base relationships and manage negotiation and supplier selection within the framework of the category strategies and sourcing strategies

Lead global and geographic supplier management and drive geographic continuous improvement initiatives with suppliers in coordination with business functions

Monitor contractual performance in accordance with agreed SLAs to identity and resolve issues, escalating as appropriate

Ability to understand and communicate the individual category strategy to internal stakeholders

Business Continuity plan execution and pro-active risk management Roles and Responsibilities: EXPERIENCE, SKILLS, KNOWLEDGE ESSENTIAL Experience Required

Detailed knowledge of supply market, supplier capabilities and competitor activity, and expected trends at a geographic / global level

In-depth category knowledge and proven capability of applying supplier management techniques to deliver added value benefits in addition to contracted perks

Expertise in successful development of complex, multi-country contracts and agreements

Detailed understanding of financial evaluation and interpretation of supplier’s records and their key cost and business drivers





Full understanding of the category total cost model, cost drivers and all factors needed to ensure a robust agreement for BAT (including specification and testing requirements)

Understanding of the processes, timelines and constraints for the development and delivery of new products.

Experience in managing complex global and area projects and programs to improve performance and deliver service

Sound knowledge of corporate regulations and legislation to ensure the creation of effective group contract.

Experience in managing large scale, cross-country projects and programs to improve performance and deliver service Technical / Functional / Leadership Skills Required

Knowledge of the Category including the external marketplace, key drivers and levers, supply base and balance of power, supplier capabilities and trends

Strong Stakeholder Management skillset

Expertise in negotiation skills and influencing skills: able to influence business partners and suppliers as well as the ability to be assertive if required to ensure compliance to contract

Strong interpersonal and communication skills

Strong digital analytical and numerical ability

Ability to develop and maintain effective partnerships working across geographic boundaries and functions A focus on service delivery and savings

Preferably IWS / Lean Manufacturing experience Education / Qualifications / Certifications Required

Educated to degree level or equivalent in a relevant area

CIPS Corporate Diploma in Purchasing and/or membership of The Chartered Institute for Purchasing and Supply or equivalent country qualification or membership would be an advantage

Please note that this role may require you to work in rotational shifts

📌 Delivery Operations Associate Manager (Gurugram)
🏢 Accenture in India
📍 Gurugram