Delivery Operations – Healthcare / Life Sciences

About the Role

We are hiring a Delivery Operations professional for a global organisation operating in the Healthcare and Life Sciences data and analytics space.

You will own the full lifecycle of data deliverables - contract setup, platform configuration, delivery execution, and contract close-out. Sitting at the intersection of client engagement, data engineering, quality assurance, and delivery infrastructure, you'll be the operational backbone that keeps dozens of concurrent workstreams moving on schedule. This is not a "monitor dashboards" role; you'll actively drive process, solve problems across teams, and build the operational rigour that lets the company scale.

Key Responsibilities

• Own end-to-end contract-to-delivery setup by creating and maintaining Jira epics/deliverable records and governing deliverable metadata (dates, specs, cadence, security/encryption, delivery location, and client technical contacts) across first deliveries, ongoing deliveries, and redeliveries.

• Drive post-sale delivery operations and contract governance by progressing deliverables through lifecycle stages, enforcing SharePoint folder standards , proactively managing renewals/terminations, and ensuring deliveries do not occur past contract end dates.

- Configure deliverables and feeds in the delivery platform: link scripts, set quality checks, and build delivery schedules.

• Serve as a configuration gatekeeper to ensure project tracking and code changes are reflected in the delivery platform.

- Monitor active-state deliverables daily to keep the delivery tracking board accurate, complete,



and current.
- Execute clean handoffs from active state to steady state, including delivery team assignments and ownership transitions.
- Serve as the operational liaison across Engagement, Technical Operations, QA, and Business Operations during active-state delivery—maintaining project records, aligning delivery/provisioning needs, and ensuring contract and tracking system accuracy.

• Own team-facing delivery communications by managing inbound questions and operational notifications, escalating risks as needed to support on-time, compliant deliverables.

Mandatory Requirements

• 7+ years in operations management, delivery operations, or project management — ideally in data, analytics, life sciences, or healthcare.

- Jira power-user skills: epics, subtasks, custom workflows, filters, board management, and dashboard reporting. You treat the tracking system as a delivery tool, not an afterthought.
- Proven cross-functional execution: you've run complex, multi-step workflows across teams that don't report to you, and you've kept everything on track.
- Familiarity with data delivery pipelines: you understand ETL concepts , scheduling, secure file transfer, and what can go wrong between "data is ready" and "client has it."




- Proven experience managing multiple concurrent workstreams and coordinating across cross-functional teams.
- Solid stakeholder management, communication, problem-solving, escalation handling, and risk management skills.
- Excellent attention to detail and ability to proactively identify delivery risks and operational issues.

Good to Have

- Experience working with Real-World Data (RWD) in Healthcare or Life Sciences.
- Exposure to Azure DevOps, Amazon Redshift, Airflow , or similar orchestration/infrastructure tools.
- Familiarity with automated data quality frameworks, data dictionaries, and/or codebooks.
- Experience with Confluence, SharePoint , or similar collaboration and documentation platforms.

Candidate Requirements

- Candidates with 7–12 years of relevant experience are preferred.
- Candidates must be available to join immediately or within 15 days .
- Candidates must be comfortable working the 1:30 AM – 10:30 AM IST shift.
- This is a fully remote opportunity .

Who Would Be a Good Fit? This opportunity is well suited for professionals who have worked in Healthcare/Life Sciences data or analytics environments and have experience driving delivery operations, managing multiple workstreams, maintaining Jira-based project tracking, coordinating with technical and business teams, and handling delivery risks and escalations.

If you enjoy working in a fast-paced environment, driving operational accountability, solving delivery challenges, and ensuring that complex data deliverables stay on track, we would like to hear from you.

📌 Delivery Operations Analyst (Healthcare/ Life Sciences) (India)
🏢 ResourceTree Global Services
📍 India