Responsibilities & Main Duties:

- Provide skilled advice and support to clients.
- Collaborate closely with R&D; and Project Management teams.
- Execute service activities to ensure timely and high-quality project deliverables.
- Maintain and update all forms of technical documentation.

Key Performance Indicators:

- Effective database support.
- SLA ticket processing, incident management, and troubleshooting.
- Strong social skills and teamwork.

Required Knowledge & Experience:

- University degree in IT or equivalent, or at least 3 years of relevant experience.
- Advanced analytical troubleshooting skills.
- Experience working in multicultural environments.
- Proven ability to liaise with stakeholders across various hierarchical levels.
- Technical expertise in:
- Database and SQL, including SQL scripting.
- Data Warehouse (DWH)



and Business Intelligence (BI) architecture.
- Database front-end, reporting tools, ETL tools, and drivers.
- Programming languages such as Python, Lua, Java, or R.

Focus Area for DSE online test:

Core DB support responsibilities

- Hands-on with MySQL/Postgres/Oracle/SQL Server/MongoDB
- Troubleshooting real issues
- Data model evaluation
- ETL loading logic (dim fact)
- SQL interpretation in plain English

Personal Skills:

- Strong interpersonal and communication skills.
- Attention to detail.
- Customer-centric and secure approach.
- Excellent organizational abilities.
- Team-oriented but capable of working independently.

📌 Database Support Engineer - GEXL (Chennai)
🏢 Getinz Techno Services
📍 Chennai