About The Role The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Members of the Data & Analytics team in Uber's Community Operations organization deliver analytical solutions, such as reports or dashboards, and actionable insights that improve operational efficiency, enable scalable customer support, and help our operational teams drive a world-class customer experience.

What You'll Do Conceptualize and build intermediate reports & dashboards

Identify trends in data sets & operational weaknesses

Support business deep dives on data and insights generation

Help measure the impact of new processes

Perform business deep dives on data and insights generation

Build statistical tools & models to aid decision-making

Automate reports & dashboards

Support questions from requesters

Mentor and train team members

Perform data mining or statistical modeling Basic Qualifications At least 2 years experience in analytics

Strong analytics, SQL, and web query skills

Experience with data visualization tools (e.g., Tableau, Power BI, Data Studio)

Proficient in Microsoft Excel or Google Sheets including experience using intermediate and advanced functions (e.g., VLOOKUP / QUERY / ARRAY, IF statements)

Strong stakeholder management skills





Some project management experience Preferred Qualifications Experience with Google Scripting

Experience with Javascript (JS)

Experience with Python or R

Intermediate knowledge of relational database structures Ready to Ride? This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. Offices remain key to collaboration and Uber's culture. Unless approved for full work from home, employees must spend at least 50% of their time in-office.

Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

📌 Data Analytics Specialist IV (India)
🏢 Uber
📍 India