We are currently hiring for ZScaler, PFB the JD for your reference. If you are interested in this opportunity. Please confirm your availability for 08th Aug-2026 (Saturday) - In-Person Interview.
Roles and Responbiiliti es:Maintain Content Filtering / Proxy configurati onsImplement, Test and Validate Content Filtering configuration chang es.Perform testing of necessary web filtering polici e s.dProvide web filtering reports when requested through Service Managem entSubmit Service Management requests for blacklisting/ whitelisting or modifying web filtering polici es.Processes request(s) tickets that are assigned to the content filtering support groups in Service Manageme nt.Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLA s).Work on action tasks for Problem Management proce ss.Implement configuration and system changes following Service Management change management proce ss.Provide and maintain documentation for Web content filtering servic es.Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA
ZPADaily review of Client ZPA dashbo ardReview Dashboard for errors and iss uesLog tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is do wn)Provide checks in dashboard to monitor for discovered serv ersEnsure log are forwarded to Client S
IEMMonitor for unexpected blocks and err orsMonitor for connector usage (500mps/connect or)Review access related tickets from end us ersAssist in implementing micro-segmentation of pol icyEnsure that Connectors update every week, primary then secondary by working closely with Zsca lerConfirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zsca lerConsider restarting any connectors stuck in update process or not updat ingMonitor for individual connectors not updat ingCheck release notes of current Zapp versions for impact on ZIAReview logs with internal security t eamDeploy Posture Profiles to limit who can access ZPAChecking Zapp version and policy assignme ntsChecking ruleset for traffic blo cksDaily review of Client Zapp dashboard for new versi onsLog tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) with Zsca lerAssign users to be added to different group policies including the pilot user test group for Z appConsider updating to the latest Zapp version at least bi-annually by working closely with Zscalar to do the upgr ade Reg ards,Priscilla Na ncy D