About Bhanzu

Bhanzu is reimagining how children learn math. Founded by Neelakantha Bhanu, the World's Fastest Human Calculator, we combine deep pedagogy with up-to-date technology to help students think sharper, move faster, and grow more confident.

Today, 70,000+ students across 20+ countries learn with us, including the US, UK, Canada, Australia, New Zealand, and the Middle East. Our global classroom rating is 4.93/5.

We're a team of educators, engineers, designers, and creators reshaping how the world learns and we're hiring across product, growth, content, and engineering.

Our mission: make world-class math education universally accessible, and build the confidence and curiosity that comes with it.

Headquartered in Bengaluru. On our way to impacting 1 million learners globally.

Website - https://www.bhanzu.com/

Working- 6 days

Roles and Responsibilities:

- Act as a single point of contact and be the face of Bhanzu support for the customers.
- Respond to customer queries in a timely and accurate way, via phone, email or chat.




- Proactive outbound calling to build rapport with the customers.
- Identify customers needs and requirements and propose suitable solutions quickly and efficiently by coordination with cross-functional teams.
- Follow-up with customers to ensure their issues are resolved.
- Build and maintain long-lasting relationships with existing customers.
- Maintain a deep knowledge of company products and services.

Requirements:

- Degree in management, marketing, communication, or a similar field.
- Experience as a relationship manager, in customer service, or a similar role.
- Proficiency in Microsoft Office, CRM software and use of ticketing systems.
- Excellent written, verbal skills and interpersonal skills.
- Good conflict resolution and problem-solving skills.
- Ability to multi-task and display patience when handling tough cases.

Note

- Immediate joiners required
- It's Individual contribution role

📌 Customer Support Voice (Bengaluru)
🏢 Bhanzu
📍 Bengaluru