Customer Support Executive | International BPO | Freshers & Experienced | Walk-In Drive
Company: Outpace Consulting
Job Location: Noida & Gurgaon
Job Type: Full-time
Salary: Up to ₹35,000 per month (In-Hand) | Up to ₹6.5 LPA (Based on role and experience)
Eligibility Criteria
- Freshers and experienced candidates are welcome.
- Excellent verbal and written English communication skills.
- Willingness to work in rotational or day shifts (depending on process).
- Basic computer knowledge.
- B.Tech and MCA freshers are not eligible.
- Candidates pursuing regular college must provide an NOC.
- No examinations should be scheduled in the next 4–6 months.
Job Responsibilities
- Handle customer queries through voice, chat, or blended support.
- Resolve customer concerns professionally and efficiently.
- Deliver excellent customer service while maintaining quality standards.
- Accurately document customer interactions.
- Meet process productivity and quality requirements.
- Follow company policies and client guidelines.
Benefits
- Competitive salary packages.
- Performance incentives.
- Both-side cab/transportation assistance for selected processes.
- Opportunity to work with leading international BPO clients.
- Career growth and professional development.
- Friendly and collaborative work environment.