We are seeking a dedicated Customer Support Executive (Voice) to join KVC Consultants Ltd. This role is based in our office and requires excellent verbal communication skills in English to provide exceptional support to our international clientele.

Roles and Responsibilities:

- Provide comprehensive customer support over the phone, addressing inquiries, resolving issues, and ensuring a positive customer experience.
- Effectively communicate with international customers, maintaining a qualified and helpful demeanor.
- Adhere to company guidelines and procedures for customer interaction and issue resolution.
- Document customer interactions and resolutions accurately in the system.
- Collaborate with team members to share knowledge and improve overall service delivery.

Skills Requirement:

- Good verbal communication skills in English.
- Ability to understand and respond to customer needs effectively.
- Strong problem-solving skills to resolve customer issues.
- Customer-focused mindset with a commitment to providing excellent service.
- For experienced candidates, a minimum of 1 year of international voice experience is required.

QUALIFICATION:

- Open to Freshers and Experienced candidates.

📌 Customer Support (Bengaluru)
🏢 KVC Consultants
📍 Bengaluru