Customer Support Executive (Mumbai)

Customer Support Executive (Mumbai)

04 Aug
|
PayU
|
Mumbai

04 Aug

PayU

Mumbai

-Analyzing Customer complaints and resolving within TAT

-Follow-ups with the respective departments for the ticket resolution .

-Preparing funnel report for complaint for customer service.

-Analysis of the repeated cases for reduction.

-Handling cases for different bureaus to resolve disputes.

-Handling customer transaction related disputes.

-Analysis of Complaints data for regulatory reporting.

📌 Customer Support Executive (Mumbai)
🏢 PayU
📍 Mumbai

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