– Customer Support Executive (Walmart Process) Position: Customer Support Executive (International Voice Process) Process: Walmart Location: Jaipur, Rajasthan Employment Type: Full time Job Summary We are looking for dynamic and customer-focused professionals to join our Walmart International Voice Process. The ideal candidate should possess excellent communication skills, prior international BPO voice experience, and a customer-first approach to resolve customer queries efficiently.
Key Responsibilities - Handle inbound customer calls for the Walmart process.
- Resolve customer queries related to orders, deliveries, payments, returns, and general account support.
- Provide accurate information while ensuring excellent customer service.
- Maintain high levels of customer satisfaction and adhere to quality standards.
- Document customer interactions accurately in the CRM system.
- Meet productivity, quality,
and attendance targets.
Eligibility
Criteria - Any Undergraduate or Graduate.
- Freshers can also apply with good english ( C1 Level )
- Minimum 6 months of International Voice BPO experience is mandatory.
- Excellent English communication skills.
- Comfortable working in rotational shifts.
- Strong problem-solving and customer handling skills.
Selection
Process - HR Interview
- Operations Interview Assessment - Versant Level: C1 US Voice Preferred Skills - Excellent verbal communication.
- Customer service orientation.
- Ability to work under pressure.
- Basic computer knowledge.
- Immediate joiners preferred. If interested please share your cv at
[email protected]
📌 Customer Support Executive (Jaipur)
🏢 JMD Technologies
📍 Jaipur