Hiring: Customer Support Executive
Location: Chennai We are looking for a proactive and customer-focused B2B Customer Support Executive to join our team. The ideal candidate will be responsible for managing business client relationships, resolving customer queries, and ensuring a smooth support experience.
Key Responsibilities
- Handle B2B customer queries through calls, emails, and other communication channels
- Build and maintain strong relationships with business clients
- Understand customer requirements and provide timely solutions
- Coordinate with internal teams to resolve issues efficiently
- Track customer concerns and ensure proper follow-up
- Maintain accurate records of customer interactions and feedback
- Support customer retention and satisfaction initiatives Requirements:
- 2+ years of experience in B2B customer support,
client servicing, or related roles
- Excellent communication and interpersonal skills
- Solid problem-solving ability and customer-oriented approach
- Ability to manage multiple clients and priorities
- Proficiency in MS Office and customer support tools Preferred Skills:
- Experience handling business accounts or corporate clients
- Good understanding of customer relationship management (CRM) processes Interested candidates can share their CV at
[email protected] Join us and be a part of a team focused on delivering exceptional customer experiences!
For Information Contact : +91 89258 54834
📌 Customer Support Executive (Chennai)
🏢 RoofandFloor
📍 Chennai