Role & responsibilities

- Handle inbound and outbound customer calls.

- Explain company products and services to customers

- Generate leads and follow up with potential clients

- Assist customers with queries related to Financial Services, Broking, RTA, Demat Accounts, Mutual Funds, and other investment products

- Maintain regular follow-ups to ensure customer engagement and conversions

- Conduct client meetings and presentations (virtual and in-person)

- Coordinate with internal teams for smooth customer support and service delivery

- Maintain accurate records of calls and customer interactions in the system

Preferred Candidate

- Graduate / Undergraduate can apply

- Freshers to experienced candidates are welcome

- Experience in tele calling, customer support, or financial services will be an added advantage

- Positive communication skills in Assamese

- Confident and customer-focused approach

- Strong convincing and interpersonal skills

- Basic computer knowledge

- Ability to handle customers professionally over calls

Interested Candidate can share their CV on WhatsApp - (phone hidden)

📌 Customer Support Executive (Guwahati)
🏢 Alankit
📍 Guwahati