Customer Support Engineer (Surat)

Customer Support Engineer (Surat)

04 Aug
|
Konica Minolta Healthcare India Private
|
Surat

04 Aug

Konica Minolta Healthcare India Private

Surat

- Support Pre-sales operations like demos, roadshows, and site inspections.
- Installation, configuration, and troubleshooting of Konica Minolta production printers along with related software and hardware.
- Maintaining required site kits to reduce machine downtime.
- Providing Key Operator Training to users.
- Taking care of service deliverables to ensure maximum customer satisfaction.
- Ensuring maximum output in the most economical way and completing installations within the committed time frame.
- Driving service revenue growth via volume growth initiatives and inventory management.
- Willingness to work in a 24x7 workplace as per business needs.
- Willingness to travel extensively to support customers.
- Active participation in organization-led programs such as SMT and Outward.
- Delivering the highest level of customer satisfaction (C-SAT) by maintaining service parameters

📌 Customer Support Engineer (Surat)
🏢 Konica Minolta Healthcare India Private
📍 Surat

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