FULLTIME Customer Service HCLTech 6 days ago Customer Service HCLTech Telecaller FULLTIME 15000 - 29998 0 - 2 Years Noida, Uttar Pradesh - Customer Service Executive - Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

Work Experience & Qualification Criteria: Excellent communication skills - both verbal and written - with a skilled telephone etiquette

Helpful, empathetic, and enthusiastic about customer service

Freshers in US/UK Inbound calling preferably in Banking domain : Answer all inbound queries as per call flow procedure.

Adherence to process to ensure high quality and customer service.

Follow escalation procedures for issues uncontrollable at agent level First call resolution.

Break schedule adherence.

Involvement in motivational activities, implementing feedback given during monitoring sessions.

Updating various logs like escalation log, complaint tracker etc.





Ensuring data security - proprietary data of customers Professional Skills Customer Support

Communication Skills

Voice Support

Chat Support

Problem Solving Share Job: Job Overview Job TitleCustomer Service Job TypeFULLTIME CategoryTelecaller Experience0 - 2 Years DegreeMaster Offered Salary15000 - 29998 LocationNoida, Uttar Pradesh HR Contact (phone hidden) Call Noida, Uttar Pradesh Open Maps Related Jobs Explore other job opportunities in this category. 3 days ago Telesales Representative Best Hawk Infosystems Pvt. Ltd. Telecaller FULLTIME ₹20,000 - ₹25,000 Noida, Uttar Pradesh Job Details 3 days ago Senior Associate- International Voice Golden Opportunities Telecaller FULLTIME ₹20,000 - ₹25,000 Noida, Uttar Pradesh Job Details 3 days ago Call Center Executive Multiplier AI Telecaller FULLTIME ₹15,000 - ₹20,000 Noida, Uttar Pradesh Job Details Send Us Message

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